DISCLAIMERS
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•••DESIGN DISCLAIMER•••
NO order is to be taken over the phone. We need ALL orders in writing to avoid mistakes. MILD GRAPHIX is NOT liable for any orders you give over the phone that were processed wrong due to lack of instructions.
THE PURPOSE OF A PROOF IS TO ELIMINATE ERRORS OR DISSATISFACTION. YOU ARE REQUIRED TO EMAIL US YOUR APPROVAL. BY APPROVING BOTH SIDES OF THE FLYER, YOU ARE INDICATING THAT YOU ARE RESPONSIBLE FOR ANY CHARGES TO RE-MAKE OR CHANGE A JOB IN THE EVENT THAT YOU SIGNED OFF ON A PROOF THAT CONTAINED AN ERROR (YOUR ERROR OR OUR ERROR) INCLUDING SPELLING ERRORS. WE ALSO REQUIRE ADDITIONAL TIME TO RE-MAKE OR CHANGE YOUR JOB AND THIS WILL EFFECT THE DUE DATE. DESIGN FEE'S ARE NOT REFUNDABLE ONCE AN ORDER HAS BEEN STARTED BY OUR TEAM. YOU MAY SUBMIT CHANGES TO THE DESIGN DEPARTMENT TWO TIMES WITHOUT COST, FOR EACH ADDITIONAL CHANGE AFTER TWO YOU WILL BE CHARGED AN ADDITIONAL $10 PER CHANGE WHICH IS DUE PRIOR TO CHANGES BEING MADE.
ONCE AN ORDER IS PLACED, CLIENT WILL BE IN AGREEMENT TO THESE TERMS.
••• POLICY ON SHIPPING•••
MILD GRAPHIX WILL MAKE EVERY NECESSARY ATTEMPT TO COMPLETE AND SHIP THE CUSTOMER'S JOB ON SCHEDULE. IF A DELIVERY IS IMPAIRED BY AN ACT OF GOD, ELECTRICAL FAILURES, AIRLINE DELIVERY DELAYS, ANY TRANSPORTATION DELAY, OR CANCELLATIONS, OR ANY OTHER DELAY OUT OF MILD GRAPHIX CONTROL, THEN MILD GRAPHIX WILL ASSIST THE CLIENT IN LOCATING THE DELIVERY. MILD GRAPHIX IS NOT RESPONSIBLE FOR ANY BOXES LOST, DAMAGED OR DELAYED BOXES BY THE SHIPPER. THE CLIENT IS STRICTLY RESPONSIBLE OF FINDING OUT THE TIME THEIR AIRPORT CLOSES. IN THE EVENT THAT AN AIRPORT CLOSES EARLIER THAN THE TIME THE PACKAGE ARRIVES, MILD GRAPHIX WILL NOT GIVE ANY COMPENSATION OR REFUNDS FOR THESE ORDERS. THE CUSTOMER AGREES NOT TO HOLD THE MILD GRAPHIX LIABLE UNDER ANY OF THE ABOVE CONDITIONS. ABSOLUTELY NO REFUNDS.
•••PROOFING•••
By the time your job is received by email, all edits should be finalized, the copy carefully proofread and all design issues should be settled. We are not responsible for proofing any submitted jobs and we will not take any responsibility for any copy or design errors committed on your part after submission of work.
•••CANCELLING A PRINT JOB ALREADY IN PROGRESS•••
Due to the nature of the 24 hour turnaround printing, we process jobs as soon as they are paid. If you need to cancel or replace any files on an order you have placed, you must call and speak to a MILD GRAPHIX REPRESENTATIVE no later than 10 minutes after your order is paid. If we can catch the job before it goes to print, we will be more than happy to attempt to replace or cancel the order. If the job is already scheduled for production, you are responsible for full payment when re-making your order including shipping cost.
•••DESIGN DISCLAIMER•••
NO order is to be taken over the phone. We need ALL orders in writing to avoid mistakes. MILD GRAPHIX is NOT liable for any orders you give over the phone that were processed wrong due to lack of instructions.
THE PURPOSE OF A PROOF IS TO ELIMINATE ERRORS OR DISSATISFACTION. YOU ARE REQUIRED TO EMAIL US YOUR APPROVAL. BY APPROVING BOTH SIDES OF THE FLYER, YOU ARE INDICATING THAT YOU ARE RESPONSIBLE FOR ANY CHARGES TO RE-MAKE OR CHANGE A JOB IN THE EVENT THAT YOU SIGNED OFF ON A PROOF THAT CONTAINED AN ERROR (YOUR ERROR OR OUR ERROR) INCLUDING SPELLING ERRORS. WE ALSO REQUIRE ADDITIONAL TIME TO RE-MAKE OR CHANGE YOUR JOB AND THIS WILL EFFECT THE DUE DATE. DESIGN FEE'S ARE NOT REFUNDABLE ONCE AN ORDER HAS BEEN STARTED BY OUR TEAM. YOU MAY SUBMIT CHANGES TO THE DESIGN DEPARTMENT TWO TIMES WITHOUT COST, FOR EACH ADDITIONAL CHANGE AFTER TWO YOU WILL BE CHARGED AN ADDITIONAL $10 PER CHANGE WHICH IS DUE PRIOR TO CHANGES BEING MADE.
ONCE AN ORDER IS PLACED, CLIENT WILL BE IN AGREEMENT TO THESE TERMS.
••• POLICY ON SHIPPING•••
MILD GRAPHIX WILL MAKE EVERY NECESSARY ATTEMPT TO COMPLETE AND SHIP THE CUSTOMER'S JOB ON SCHEDULE. IF A DELIVERY IS IMPAIRED BY AN ACT OF GOD, ELECTRICAL FAILURES, AIRLINE DELIVERY DELAYS, ANY TRANSPORTATION DELAY, OR CANCELLATIONS, OR ANY OTHER DELAY OUT OF MILD GRAPHIX CONTROL, THEN MILD GRAPHIX WILL ASSIST THE CLIENT IN LOCATING THE DELIVERY. MILD GRAPHIX IS NOT RESPONSIBLE FOR ANY BOXES LOST, DAMAGED OR DELAYED BOXES BY THE SHIPPER. THE CLIENT IS STRICTLY RESPONSIBLE OF FINDING OUT THE TIME THEIR AIRPORT CLOSES. IN THE EVENT THAT AN AIRPORT CLOSES EARLIER THAN THE TIME THE PACKAGE ARRIVES, MILD GRAPHIX WILL NOT GIVE ANY COMPENSATION OR REFUNDS FOR THESE ORDERS. THE CUSTOMER AGREES NOT TO HOLD THE MILD GRAPHIX LIABLE UNDER ANY OF THE ABOVE CONDITIONS. ABSOLUTELY NO REFUNDS.
•••PROOFING•••
By the time your job is received by email, all edits should be finalized, the copy carefully proofread and all design issues should be settled. We are not responsible for proofing any submitted jobs and we will not take any responsibility for any copy or design errors committed on your part after submission of work.
•••CANCELLING A PRINT JOB ALREADY IN PROGRESS•••
Due to the nature of the 24 hour turnaround printing, we process jobs as soon as they are paid. If you need to cancel or replace any files on an order you have placed, you must call and speak to a MILD GRAPHIX REPRESENTATIVE no later than 10 minutes after your order is paid. If we can catch the job before it goes to print, we will be more than happy to attempt to replace or cancel the order. If the job is already scheduled for production, you are responsible for full payment when re-making your order including shipping cost.